Contacts
Your Contacts page helps you understand who is sending you music, how engaged they are, and how your network is growing. They are you Professional Fans.
Every time an artist sends you a track, they become part of your Contact Network. Over time, this creates a powerful audience of creators who know you, follow your work, and want to build a relationship with you.
Anyone who submits to your inbox — whether once or repeatedly — is automatically added to your Contacts list. You can export these contacts at any time to grow your newsletter, promote releases, or feed your email marketing tools. This transforms your inbox activity into a valuable audience you can continue to nurture.
Contact Table
Your contact list shows detailed information for every artist who has sent you music. For each contact, you’ll see:
Name
Email
Country
Connection Strength — an indicator of how engaged this artist is with you (e.g., Strong, Medium, Weak)
Total submissions sent
Last sent — how recently they submitted (e.g., 37 minutes ago)
First sent — when the relationship began (e.g., 10 months ago)
This helps you understand who your most active and loyal senders are.
How to Use Your Contacts
Export Your Contacts
Click Export CSV to download your entire contact list, including:
Names
Emails
Countries
Submission history
Interaction timestamps
This file can be imported into any marketing or CRM tool. We also let you customize how you export with the Advanced Export option. This means you can export contacts filtered by location and date added.
Import Into Your Email Tool
Upload your CSV to your preferred email platform to build targeted communication lists. If you do not have this set up yet, you can use tools such as:
Mailchimp
Brevo
ConvertKit
Klaviyo
Use this to send updates about:
New releases
Upcoming events
Demo days
Exclusive content
You now have a direct line to a community already engaged with your music.
Stay Connected
Your Contacts are artists and creators who have chosen to share their work with you. By nurturing this network, you can:
Build long-term professional relationships
Encourage better-quality submissions
Promote your releases to a targeted audience
Grow a highly engaged community around your brand
Contact Insights
The Insights section gives you a full overview of how your audience is growing over time. Key metrics include:
Total Contacts — total number of people who have submitted to your inbox
Year-over-year growth (%)
Average Monthly Growth
New Contacts This Month vs the 12-month average
Total Growth (Last 12 Months)
These metrics help you understand whether your influence and reach are expanding.
Monthly Growth Chart
The chart visualises how your contact network grows month by month.
You can toggle between:
Lines
Bars
This makes it easy to identify trends:
When your inbox is most active
How campaigns or releases impact growth
Seasonal or genre-related spikes
Breakdown & Filtering
Trackstack provides a deeper breakdown of your contact network by:
Country
Region
Inbox type (personal, label, curator)
Acquisition by day of week
These breakdowns help you understand:
Where your audience is located
When they most often submit
What type of artists you attract
How your network composition evolves
Top Contacts
You’ll also see your Top Contacts — the artists who have shown the most positive engagement with you. This is based on:
Supports
Shortlists
Plays
Downloads
Submissions
Top Contacts represent the strongest relationships in your ecosystem and are valuable for long-term collaborations or label A&R.
Summary
Your Contacts page transforms submissions into meaningful relationships. With exports, insights, and engagement metrics, you can:
Build a powerful creator network
Grow your mailing lists
Track your audience growth
Strengthen your professional ecosystem
Stay connected with artists who value your feedback
The more consistently you review and support incoming music, the stronger your Contacts network becomes.
Last updated