# Contacts

Every time an artist sends you a track, they become part of your **Contact Network**. Over time, this creates a powerful audience of creators who know you, follow your work, and want to build a relationship with you.

Anyone who submits to your inbox — whether once or repeatedly — is automatically added to your Contacts list. You can export these contacts at any time to grow your newsletter, promote releases, or feed your email marketing tools. This transforms your inbox activity into a valuable audience you can continue to nurture.

***

### **Contact Table**

Your contact list shows detailed information for every artist who has sent you music. For each contact, you’ll see:

* **Name**
* **Email**
* **Country**
* **Connection Strength** — an indicator of how engaged this artist is with you (e.g., Strong, Medium, Weak)
* **Total submissions sent**
* **Last sent** — how recently they submitted (e.g., *37 minutes ago*)
* **First sent** — when the relationship began (e.g., *10 months ago*)

This helps you understand who your most active and loyal senders are.

***

### **How to Use Your Contacts**

#### **Export Your Contacts**

Click **Export CSV** to download your entire contact list, including:

* Names
* Emails
* Countries
* Submission history
* Interaction timestamps

This file can be imported into any marketing or CRM tool. We also let you customize how you export with the Advanced Export option. This means you can export contacts filtered by location and date added.

***

#### **Import Into Your Email Tool**

Upload your CSV to your preferred email platform to build targeted communication lists. If you do not have this set up yet, you can use tools such as:

* **Mailchimp**
* **Brevo**
* **ConvertKit**
* **Klaviyo**

Use this to send updates about:

* New releases
* Upcoming events
* Demo days
* Exclusive content

You now have a direct line to a community already engaged with your music.

***

#### **Stay Connected**

Your Contacts are artists and creators who have chosen to share their work with you. By nurturing this network, you can:

* Build long-term professional relationships
* Encourage better-quality submissions
* Promote your releases to a targeted audience
* Grow a highly engaged community around your brand

***

### **Contact Insights**

The Insights section gives you a full overview of how your audience is growing over time. Key metrics include:

* **Total Contacts** — total number of people who have submitted to your inbox
* **Year-over-year growth (%)**
* **Average Monthly Growth**
* **New Contacts This Month** vs the 12-month average
* **Total Growth (Last 12 Months)**

These metrics help you understand whether your influence and reach are expanding.

***

### **Monthly Growth Chart**

The chart visualises how your contact network grows month by month.

You can toggle between:

* **Lines**
* **Bars**

This makes it easy to identify trends:

* When your inbox is most active
* How campaigns or releases impact growth
* Seasonal or genre-related spikes

***

### **Breakdown & Filtering**

Trackstack provides a deeper breakdown of your contact network by:

* **Country**
* **Region**
* **Inbox type** (personal, label, curator)
* **Acquisition by day of week**

These breakdowns help you understand:

* Where your audience is located
* When they most often submit
* What type of artists you attract
* How your network composition evolves

***

### **Top Contacts**

You’ll also see your **Top Contacts** — the artists who have shown the most positive engagement with you. This is based on:

* Supports
* Shortlists
* Plays
* Downloads
* Submissions

Top Contacts represent the strongest relationships in your ecosystem and are valuable for long-term collaborations or label A\&R.

***

### **Summary**

Your Contacts page transforms submissions into meaningful relationships.\
With exports, insights, and engagement metrics, you can:

* Build a powerful creator network
* Grow your mailing lists
* Track your audience growth
* Strengthen your professional ecosystem
* Stay connected with artists who value your feedback

The more consistently you review and support incoming music, the stronger your Contacts network becomes.


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```

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